Shipping Policy

EliEllas ("we" and "us") is the administrator of (https://www.eliellas.com) ("Website"). By putting in a request through this Website you will concur the terms beneath. These are given to guarantee the two gatherings know about and concur upon this course of action to commonly secure and set desires on our administration. 

1. General 
Subject to stock accessibility. We attempt to keep up precise stock depends on our site however every now and then there might be a stock disparity and we won't have the option to satisfy every one of your things at time of procurement. In this example, we will satisfy the accessible items to you, and reach you about whether you would like to anticipate restocking of the put in a raincheck for thing or in the event that you would favor for us to process a discount. 

2. Delivery Costs 
Delivery costs are determined during checkout dependent on weight, measurements and goal of the things in the request. Installment for transportation will be gathered with the buy. This cost will be the last cost for transportation cost to the client. 

3. Returns 

3.1 Return Due To Change Of Mind 
Eliellas will joyfully acknowledge returns gave it is done inside our discount and merchandise exchange which can be perused at the location. You can likewise utilize the arrival community for simple return methodology. Return transportation will be paid at the clients cost and will be required to organize their own delivery. 
When returns are gotten and acknowledged, discounts will be handled to store credit for a future buy. We will tell you once this has been finished through email. 
(Eliellas) will discount the estimation of the products returned yet won't discount the estimation of any delivery paid. 

3.2 Warranty Returns 
Eliellas will joyfully respect any legitimate guarantee claims, gave a case is submitted inside ninety (90) days of receipt of things. 

Clients will be required to pre-pay the arrival shipping, anyway we will repay you upon effective guarantee. 

Upon return receipt of things for guarantee, you can expect Eliellas to process your guarantee inside seven (7) days. 

When guarantee is affirmed, you will get the decision of: 

(a) discount to your installment strategy 

(b) a discount in store credit 

(c) a substitution thing sent to you (if stock is accessible) 

4. Conveyance Terms 

4.1 Transit Time Domestically 
As a rule, residential shipments are in travel for 2 - 7 days 

4.2 Transit time Internationally 
For the most part, orders sent globally are in travel for 4 - 22 days. This differs extraordinarily relying upon the messenger you have chosen. We can offer an increasingly explicit gauge when you are picking your messenger at checkout. 

4.3 Dispatch Time 
Requests are generally dispatched inside 2 business long periods of installment of request 
Our distribution center works on Monday - Friday during standard business hours, with the exception of on national occasions at which time the stockroom will be shut. In these occurrences, we find a way to guarantee shipment postpones will be kept to a base. 

4.4 Change Of Delivery Address 
For change of conveyance address demands, we can change the location whenever before the request has been dispatched. 

4.5 P.O. Box Shipping 
Eliellas will ship to P.O. box tends to utilizing postal administrations as it were. We can't offer dispatches administrations to these areas. 

4.6 Military Address Shipping 
We can ship to military tends to utilizing USPS. We can't offer this administration utilizing messenger administrations. 

4.7 Items Out Of Stock 
In the event that a thing is out of stock, we will counterbalance and discount the of-stock things and dispatch the remainder of the request. 

4.8 Delivery Time Exceeded 
In the event that conveyance time has surpassed the anticipated time, if it's not too much trouble get in touch with us so we can direct an examination 

5. Following Notifications 
Upon dispatch, clients will get a following connection from which they will have the option to pursue the advancement of their shipment dependent on the most recent updates made accessible by the delivery supplier (Tracking code). 

6. Bundles Damaged In Transit 
On the off chance that you discover a package is harmed in-travel, if conceivable, if it's not too much trouble dismiss the bundle from the dispatch and connect with our client assistance. On the off chance that the package has been conveyed without you being available, it would be ideal if you contact client support with subsequent stages. 

7. Obligations and Taxes 

7.1 Sales Tax 
Deals charge are not applied to the cost of the merchandise as showed on the site 

7.2 Import Duties and Taxes 
Import obligations and charges for global shipments might be at risk to be paid upon appearance in goal nation. This changes by nation, and Eliellas urge you to know about these potential expenses before putting in a request with us. 
On the off chance that you decline to pay obligations and charges upon landing in your goal nation, the products will be come back to Eliellas at the clients cost, and the client will get a discount for the estimation of merchandise paid, less the expense of the arrival shipping. The expense of the underlying transportation won't be discounted. 

8. Scratch-offs 
On the off chance that you alter your perspective before you have gotten your request, we can acknowledge scratch-offs whenever before the request has been dispatched. On the off chance that a request has just been dispatched, if it's not too much trouble allude to our discount approach. 

9. Protection 
Bundles are guaranteed for misfortune and harm up to the incentive as expressed by the dispatch. 

9.1 Process for package harmed in-travel 
We will process a discount or substitution when the dispatch has finished their examination concerning the case. 

9.2 Process for bundle lost in-travel 
We will process a discount or substitution when the dispatch has led an examination and considered the package lost. 

10. Client assistance 
For all client assistance requests, if you don't mind email us at info@eliellas.com